Customer Testimonials
At 45 years old the best vehicle buying experience I’ve had. Very open and honest the first thing I received was the car facts!! They were friendly and helpful definitely recommend
We were absolutely not planning to purchase a new vehicle when we stopped by Shepherds “just to look “. But Ian Hurd, the salesman was very helpful and never pushy. He showed us several vehicles and was easy to talk to. We found the car we were looking for and he made the sale quick and easy. We are so glad we decided to stop. I was dreading the “new car” search but this was painless. I highly recommend their excellent service and staff.
Great experience working with Shepherds of Wabash! So friendly and prompt with their work. Ian was able to get me in next day and got me squared away! So excited for my new wheels!
Ian herd was the. most professional and understanding sale man. I know my next vehicle will be with him and shepherd.
It was a very pleasant experience with Ian Herd at Shepherd’s GM dealership in Wabash, Indiana. Our sales person Ian, went above the call. He was very helpful in setting up all the instrumentation on our XT6 vehicle. I am not sure we could have done all that on our own, especially in that short period of time it took him. Greatly appreciate his guidance. Ian is a polite, courteous young salesman. We would buy off of him again!
Ian was my salesman and was so great to work with! Really cared about my needs! Everyone at Sheperds was pleasant to work with! Would recommend to anyone!
We had an amazing experience, short notice, Jeremy got right on it and had the vehicle we wanted the very next day! It’s hard to find customer service that great anymore I will be coming back to shepherds for all my future vehicle needs
I don't enjoy buying cars, but now & then, I have to. Even for an "as-is" car buyer, Shepherd's customer service made the process smooth and painless, well worth the drive. Real - not AI - people answer the phone, and the sales floor is friendly, unrushed, low pressure. Ask for a copy of the Carfax. Not all dealers want to give you one, and they may even offer it first. Special thanks to Emmett, Travis and Leslie for keeping Shepherd's 50+ year promise of solid vehicles & great deals 🎯
Great experience working with a family owned dealership with a fantastic staff. Lindzy worked hard to locate the exact truck we wanted.
Ian Hart was very helpful in finding us a used vehicle at a very competitive price! Excellent experience and first time we have bought locally. No more long drives to Fort Wayne to shop dealerships up there.
Service center does a great job and get you right in. However both times while waiting the salesman blew me off one time and the next time they were to busy looking at their phones to be bothered .
I want to give a shoutout to Ian! Although we couldn’t get things done as an owner of a company I really appreciated the communication and the compassion he showed throughout the whole process. As someone who knows how salesman can be he showed he is one of the good ones. Ian thank you for being professional and courteous to us. We will see you in the future!
Fast friendly service. A dealership you can count on.
Ian was with us as soon as we walked up to the vehicle. To the photo at the end. This is our second vehicle bought from them. We would tell anyone to go there.
The team there is fantastic! Got us in our new car quickly and had great friendly service the whole time!
Great people and a great place to do business with.
Went in about a week or so ago and couldn’t find quite the right vehicle. Ian reached back out and found a 2019 GMC Terrain for me and was able to help me get affordable payments while i’m in college and a great new vehicle!
Was able to fit my inspection in day of, found and fixed the problem in an afternoon
Everyone was courteous . Not pushy . They were very helpful . Eian was on top of everything . He didn't leave me hanging . He showed me everything on the vehicle . They didn't question me on my personal life . They did there job . Just sell vehicles and help people .
Took my vehicle in for a recall on our airbag replacement and they had it done within the hour.
Quick and easy! Ian showed without pressure, answered all my questions and concerns, got me the price and payment I wanted, and came to my job to take care of paperwork. I'm very happy with how the process went!
Everyone was extremely helpful and found me just what I wanted even when I changed my mind. They even found me a car in my budget. Very happy.
I recently purchased a brand new car from Shepherd's and the experience was excellent from beginning to end. I had already done my research and knew exactly which vehicle I wanted, so I appreciated how easy and efficient they made the process.
Ian and the staff were friendly, professional, and respectful of my time. They didn’t pressure me into buying something different or adding anything I didn’t want. Instead, they listened to what I was looking for, answered my questions, and made the paperwork and delivery process smooth and stress-free.
Overall, it was a great car-buying experience, ... Read More Google - Jun 24, 2026
Jeremy Parett is excellent at customer service and I’d recommend him to anyone looking for a car
I had an issue with extended warranty coverage and the gentleman who assisted me made multiple calls and invested time resulting in a very satisfactory outcome . In my experience it is rare in this day and age to have that kind of dedicated assistance in auto dealerships .
Friendly, comfortable waiting area, oil change went more quickly than expected.
Buying a vehicle from Shepherd's Chevy GMC In Wabash is like dealing with Family. Thanks to Brent, Bob and Lindsey. My next vehicle will come from Shepherd's in Wabash. Thank you!
Great customer service
New owners have a challange. I'm glad they are EV repair certified. Hope they are able to get their Level 3 charger working. One area of improvement would be updates on service. My car was there for a month. Maybe a text message system would help.
Great Automotive Service Manager and Staff
I would not buy a car from anyone, but Jeremy.Amazing experience, fast process.Fair trade in value!!!!!!
Kennedy was great. The dealership was great.
Our salesperson, Ian Herd went the extra mile to sell us our vehicle. Knowledgeable about the vehicles that we test drove. When I found one I liked but not color, he found an awesome color that I loved at a sister lot.
I was very happy with my car. Thank you for your time and help.
My experience at Shepherds was actually the best car buying experience I’ve ever had. Jeremy was very thorough and went above and beyond to get me into a vehicle. Every time I went in, if I had to wait, I was met with multiple asks of if I had been helped. I was offered drinks and snacks while I waited and so were both my children. Everyone was very polite and filled with smiles.
Ian was AMAZING! I stopped by over the weekend to browse inventory & he found me EXACTLY what I wanted! Came back in the following Monday and he got me into the vehicle & got my payments within my budget! He was amazing to work with, I highly recommend him & Shepherds! Fast, easy, and beyond helpful!!
Amazing staff Ian Herd went above and beyond highly recommend!
I know it was difficult for me to get it fixed but you done a great Job thank you...
Jeremy was amazing! Got us in our dream car and stayed in budget!! Deff go see these guys !!! Jeremy even got inside to help us get everything set up!
Absolutely amazing experience! The customer service from both the sales team and the maintenance department was outstanding. A special thank you to Lindzy and Dave—they truly went above and beyond to make everything easy and stress-free. It’s rare to find this level of care and professionalism. Highly recommend!
Great staff very nice and professional
Good experience. Worked with us to get the best discounts. Hoping to continue doing business there.
Ian was great. Was very patient through the whole process, made recommendations, and was overall very friendly.
Ian made buying a car easy and fun! We will definitely be back!
Work was completed in a timely manner. Staff is always friendly, courteous, and helpful.
Great place to do business
Ian was wonderful to work with and helped us find the perfect truck. He made the process simple and easy and was incredibly kind and helpful. Kathy helped with our financing and was fantastic. We will absolutely shop here for future vehicles as well!
My family for the last twenty years has done a lot of business with Shepherd's. My wife and I, just ourselves have bought at least 6 to 8 vehicles. We always get great service when buying or having our vehicles serviced. Most all of this is because of David Working who is an mechanic for Shepherd's. So thank you for everything over the years. Thanks Michael and Kari Goetz
Everyone we dealt with was courteous, friendly, and helpful. We are happy to have this dealership in our hometown!
Travis and his sales staff were great to work with !!
Went in for routine service on my Buick Enclave. Everyone was professional & friendly. My service was completed in about an hr. Thanks, Shepherds!
I was able to get into a car I really wanted. Jeremy was a great help.
Ian was absolutely amazing in helping find the right car for me even if I came in looking for a car with my mom for her somehow I stepped out with my own😅😅
Staff nice, repair was good, location of shop good, diagnostics cost too high. Great place, just not pleased with cost to diagnose a engine light issue.
Friendly and professional. I’m very happy with their service.
Best place to buy a car Great very professional employees
Dave Working found just the right truck for me and everyone involved put the deal together effectively and professionally!
Customer service was great from every individual in this place. Most importantly I have to give a shout out to my guy Jeremy Parrett. He did me a solid, I asked him to put my wife and I in something nice. And man, did he deliver. So If you need a nice, reliable, low mileage vehicle. Get down to Shepherd's. They will do you right. Thank you too all the Shepherd's employees.
Great customer service from everyone!
Great service Friendly staff
I've always brought my vehicle here for oil changes. Customer service is great.
The help at Shapherd's Chevrolet is outstanding. I've purchased two vehicles from them. They are fast and accurate. They try their best to accommodate your needs and wishes. Thanks for the great help!
Excellent service all depu
Scheduled a routine maintenance for my vehicle. Your service was very prompt! I will most definitely have ALL my vehicle needs done at SHEPHERDS !!
Jeremy was amazing to work with. I love my Durango and definitely recommend the location. Very knowledgeable team, fast zero hassle sell.
Very friendly! Fixed my issue in a timely manner
The mirror shroud got sucked off on our Equinox. The parts department was extremely helpful in getting the right part and getting it painted to match. Even came out and installed it. Thanks
Jeremy was great to work with, no pressure a very pleasant experience purchasing my new truck !!
